At Hana Studio, we place the highest importance on safeguarding your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you interact with our website, products, and services. By engaging with our brand, you acknowledge your acceptance of the practices described in this policy.

1. Information We Collect

1.1 Personal Information

To provide you with a personalized experience, we collect certain personal information when you engage with our services. This may include:

Contact Information: Your name, email address, phone number, and shipping details.

Transaction Information: Order details, payment history, and purchase records.

Customer Support Information: Communications with our support team and feedback about our products or services.

1.2 Automated Data Collection

We automatically gather certain data when you visit our website. This includes:

Technical Information: Your IP address, browser type, device information, and operating system.

Usage Data: Information about how you interact with our website, including the pages you visit, items you view, and links you click.

Cookies and Tracking Technologies: We use cookies, pixels, and similar technologies to improve your browsing experience. Please refer to our Cookies Policy for further details.

1.3 Children’s Privacy

Hana Studio does not knowingly collect personal information from children under the age of 13. If you believe that a child under 13 has provided us with personal information, please contact us immediately, and we will take steps to delete such data.

2. How We Use Your Information

2.1 Purpose of Use

We use the personal information you provide for several key purposes, including:

Order Processing: To fulfill and deliver your orders.

Customer Support: To provide you with responsive, personalized assistance.

Marketing & Communication: To inform you of promotions, updates, or new products that may interest you.

Business Improvement: To conduct research and analysis to enhance our products, services, and website performance.

2.2 Legal Basis for Processing

We process your personal data based on your consent, our legitimate interests in improving our services, and compliance with legal obligations where applicable.

3. Data Protection and Security

3.1 Security Measures

We employ a range of technical, administrative, and physical measures to ensure the safety and protection of your personal information. This includes data encryption, firewalls, and strict access control procedures to prevent unauthorized access, alteration, or loss of your data.

3.2 Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. If the data is no longer needed, we securely dispose of it.

4. Third-Party Websites and Services

4.1 External Links

Our website may contain links to third-party sites or services. While we strive to link only to trusted entities, Hana Studio is not responsible for the privacy practices or content of those external websites. We recommend that you review their privacy policies before sharing your personal information.

5. Changes to Our Privacy Policy

5.1 Policy Updates

Hana Studio reserves the right to modify this Privacy Policy at any time. When updates are made, we will post the revised policy on our website with a new effective date. Continued use of our services following such changes will indicate your acceptance of the updated policy.

6. Your Rights and Choices

6.1 GDPR Rights

Under the General Data Protection Regulation (GDPR), you have certain rights concerning your personal data, including:

The right to access, rectify, or erase your personal information.

The right to restrict or object to the processing of your data.

The right to data portability.

The right to opt-out of automated decision-making and profiling.

6.2 Exercising Your Rights

To exercise your rights or make a request related to your personal information, please contact us at contact@hana-studio.com. We will respond to your inquiries in accordance with applicable data protection laws.

7. Contact Us

7.1 Questions or Concerns

If you have any questions, concerns, or requests regarding your personal information or this Privacy Policy, please contact us via email at contact@hana-studio.com. Our team is here to assist you and ensure your privacy rights are respected.

8. Transparency and Accountability

8.1 Responsible Practices

At Hana Studio, we are committed to ensuring transparency regarding how your data is handled. We continuously evaluate our privacy and data protection practices to maintain the highest standards of accountability.

By engaging with Hana Studio, whether through purchasing our products or browsing our website, you consent to the practices outlined in this Privacy Policy. We value your privacy and are committed to protecting your personal information at all times.